General Terms And Conditions

Ihr Your contractual partner:
BIONIS
Inh. Detlev Schneider
Oberschlesische Str. 85
70374 Stuttgart
Tel.: 0711 - 3156039
Fax: 0711 - 3156137
E-Mail: info@bionis.de

Conclusion of contract
The contract between the customer and BIONIS is concluded by the shipment of the goods. The supply of goods is limited to the available stock. BIONIS reserves the right to exchange the goods with goods of at least equal value, if this is reasonable for the customer.

Non-execution of the offer
In case of spelling and calculation mistakes as well as errors in the website, BIONIS is not obliged to accept the offer and to execute the order.

Delivery
The shipment of each order is usually carried out within 2 working days after receipt of payment via UPS or via another parcel service provider.

Payment/ Shipping costs
The customer can pay in advance, cash on delivery and by credit card (in preparation).
In case of cash on delivery an additional fee of 7,50 EUR will be charged.
Ordering against invoice is only permitted with the express prior consent of BIONIS.
The shipping costs for orders up to 89,00 EUR within Germany are 9,90 EUR per parcel with a maximum possible weight of 31,5 KG.
From an order value of 89,00 EUR the shipment of a parcel within Germany is at our expense.

PLEASE NOTE We must unfortunately point out: Direct debit fraud is equated in case law with check fraud and is punished accordingly. This applies both to deliberately giving a false account number and to pretending to be able to pay us.

Any fraud or attempted fraud will be reported to the police.
In the event of a return debit note for which the customer is responsible, a processing fee of 12.50 EUR per return debit note will be charged.

Prices
All prices are end customer prices in Euro, including the legal value added tax and plus possible shipping costs. The prices in the store are current at the time of the order.

Right of withdrawal
See separate right of withdrawal and withdrawal form
 
Warranty
The customer must immediately claim and report any defects in the delivered goods upon delivery. In case of justified defects, a replacement delivery or a price reduction will be made at the discretion of BIONIS. If a price reduction or a replacement delivery is not possible or if the replacement delivery is delayed, the customer can withdraw from the contract altogether.
In case of withdrawal, the customer is obliged to return the goods in full.
BIONIS is only liable for damages to the goods themselves. Further claims of the customer - for whatever legal reason - are excluded.
Warranty exists in all other respects according to the regulations of the sales law. Liability for consequential damages is excluded.
BIONIS asks for understanding that with old wines no warranty for the present condition can be given. Olive oils, which were bought at an earlier time and have exceeded the expiration date, are not complaintable. In case of improper storage by the customer, BIONIS assumes no liability.

Privacy
see under privacy and data protection

Jurisdiction and applicable law
In case of disagreements and legal disputes German law is exclusively applicable. The place of jurisdiction for commercial customers is Stuttgart.

Protection of minors
We do not sell alcoholic beverages to persons under 18 years of age.
The customer assures with the sending of the order that he is at least 18 years of age and is therefore entitled to buy wines and spirits in our online store.
In the case of first-time orders and new customers, BIONIS will check the age before delivering the order.